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Level 3 IT Infrastructure Skills Bootcamp

Course Overview

Having an in-depth knowledge of how IT components work can be a vital part of any role within a business. This IT Infrastructure Skills Bootcamp will equip learners with a detailed understanding of the role of an IT Infrastructure Technician, including working with desktop and mobile devices, networking, architecture, cloud services, operating systems, coding and logic, and business processes.

During week thirteen of this Skills Bootcamp, you will work in small teams to solve real-world business problems that are custom designed by potential employers. You will present solutions in a "Dragon's Den" style pitch to relevant stakeholders. This essential part of your course will enable you to demonstrate problem solving, presenting, teamwork and self-reflection skills which are crucial to employers.

Key Information

Course Length
14 weeks

Course Level
Level 3

Learning Method(s)

  • Group live learning sessions
  • Online materials
  • Online assessment- including a group task as part of an Industry Project Week


  • A guaranteed job interview for those seeking a new job role
  • Solve real-world business problems and demonstrate your abilities to potential employers in a "Dragon's Den" style pitch during industry project week
  • Fully online course with group live learning sessions
  • Study from anywhere
  • Access to an award-winning e-learning platform
  • Support and guidance from a dedicated Learning Support Adviser throughout your course
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion of all mandatory learning and a successful job offer related to the Skills Bootcamp
  • No hidden costs

Cost and Funding Information

Study this course

Start your application to secure a place on this free Skills Bootcamp course

Complete pre-enrolment form

Networking (Including Mobile and Operating Systems and Architecture)

Within this unit, learners will explore various aspects of the network including different cables, maintenance processes and the importance of disaster recovery. Learners will also learn about the history of operating systems and understand the basics elements and architecture of computer systems.

Cloud Technologies

Within this unit, learners will explore cloud concepts and how to configure and manage these. They will also look at aspects to do with privacy, the way clouds are built and the importance of disaster recovery in cloud technologies.

Coding and Logic

Within this unit, learners will explore the different languages and coding processes needed within IT Infrastructure. They will also look at life cycle management and how to understand algorithms and data structures to develop web pages.

Business Processes

Within this unit, learners will explore various aspects of business processes including the life cycle, security requirements and service management skills.

Skills Bootcamps are for:

  • Adults aged 19 or over as of the 31st August 2023
  • Adults who are employed and looking to move into a new sector and start an entry-level role
  • Adults who are employed and have their employer's co-funding support to progress within the company
  • Learners who are self-employed and looking to grow their business
  • Learners who are recently unemployed (for less than 12 months) or returning to work after a break and are looking to get started with an entry-level job in a new sector
  • Learners who are looking to build upon a Skills Bootcamp by moving onto an apprenticeship in their chosen topic
  • Applicants who have lived in England for at least the last 3 consecutive years, and have the right to work in the United Kingdom (there are exceptions for Ukraine or Afghanistan nationals)
  • Learners who are not currently undertaking any formal education, including another Skills Bootcamp
  • Learners who have not studied a Skills Bootcamp in the current funding year
  • Learners who have a reliable internet connection, a laptop or computer with a camera and microphone and access to Microsoft Office
  • Adults who are able to commit to and attend 100% of live sessions as per the course requirements they are choosing to enrol on

Please note, although our Skills Bootcamps are completed entirely online, due to the way Skills Bootcamps are funded, you can only complete a course that is available in the area that you currently reside in.

Following course completion, including attendance at all mandatory live learning sessions and achievement of all course assessments, those seeking a new job role will be suitable to secure a guaranteed job interview and apply for entry-level vacancies. Below you will find examples of entry-level roles:

  • Service Desk Advisor (£21,000 - £26,000 per year)
  • Service Desk Analyst (£22,000 - £27,000 per year)
  • Junior Software Developer (£24,000 - £33,000 per year)
  • Infrastructure Technician (£25,000 – £30,000 per year)
  • 2nd Line Support Technician (£25,000 – £30,000 per year)
  • Technical Coordinator (£26,000 – £35,000 per year)
  • Junior Cloud Engineer (£28,000 – £35,000 per year)

Please note:

The upper end of the salary scale is typically for larger companies whereas the lower end is typically for small to medium-sized enterprises (SMEs).

Skills Bootcamps are fully funded (that means free) for…

  • Unemployed people (for less than 12 months)
  • Employed people looking for a career change*
  • Self-employed people who are looking to grow their business
  • Employers recruiting an individual who has completed a Skills Bootcamp

*Large employers looking to upskill their current staff will contribute 30% of the cost for their staff members' upskilling. *Small or medium employers (SMEs) will contribute 10% for their staff members upskilling.

14 weeks

You must complete 7 hours of mandatory live learning each week:

  • 6 hours of live learning sessions led by your expert tutor
  • 1 hour with a Careers and Progression Coordinator

Once you are verified as being eligible for the Skills Bootcamp, you can choose from the below range of days and times to attend your live learning sessions:

Daytime & Weekend sessions:

Tuesday & Saturday 9am – 4:30pm

Please note: You cannot swap between weekdays and weekends.

Evening sessions:

Tuesday & Wednesday 6:30pm – 9pm

Thursday 6:30pm – 8:30pm

*Please note your chosen day and time will occur every week for the full 14-week programme

Because our Skills Bootcamps are of Level 3 standard in England, you will be expected to have some existing knowledge and skills within the subject area or job role that you are applying for.

You must also have:

  • A familiarity with applied use of Microsoft Office Suite of programmes
  • Basic functional skills ability including Maths and English

All IT Infrastructure Skills Bootcamps learners will have the opportunity to receive additional certification in Cisco- Networking Basics